How can we help you today?
Our team is ready to assist you with your Headout Ticket Card, purchases, or redemption process. Choose a topic below to get started.
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My Order
Status, delivery issues, or modifications
Redemption
Using your code, booking tickets
Refunds
Cancellations and money back
Other
Partnerships, feedback, general info
Typical reply time: Under 2 minutes
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Frequently Asked Questions
How do I check my card balance?
You can check your balance by logging into your account or entering the card code at checkout. The remaining balance will be displayed.
Can I refund a gift card?
Gift cards are generally non-refundable once purchased, but if you have a specific issue, please start a chat with our support team above.
My code is not working
Ensure you are entering the code exactly as printed, without spaces. If the issue persists, select "Redemption" above and chat with us.
