Privacy Policy

We care about your data. Last updated: December 21, 2025

1. Overview

At Headout Ticket Cards ("we," "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data: includes name, username or similar identifier.
  • Contact Data: includes billing address, delivery address, email address and telephone numbers.
  • Financial Data: includes payment card details (note: we do not store full credit card numbers; these are processed by our secure payment providers).
  • Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you (e.g., delivering your Ticket Card).
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

4. Sharing & Disclosure

We do not sell your personal data. However, we may share your data with trusted third parties to facilitate our services:

  • Service Providers: Companies that provide IT and system administration services.
  • Payment Processors: Secure gateways to process your payments (e.g., Stripe, PayPal).
  • Attraction Partners: In some cases, to validate your ticket entry at specific venues globally.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

8. Contact Data Protection Officer

If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer (DPO):

You can also reach our general support team via our Contact Page.